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Privacy Policy​​

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At Chamed Tours, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website to plan your Moroccan adventure.

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1. Information We Collect

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To provide you with a "Trip of a Lifetime," we collect information that helps us customize your experience:

  • Personal Identification: Name, email address, phone number, and nationality.

  • Travel Details: Arrival/departure dates, number of guests, accommodation preferences, and specific interests.

  • Technical Data: Cookies and usage data to improve site performance and user experience.

 

2. How We Use Your Information​

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We use the data collected through our Custom Tour Builder and booking forms to:

  • Design and provide your personalized tour itineraries.

  • Process bookings with our local partners (hotels, desert camps, and transport).

  • Communicate with you regarding your quotes and travel arrangements.

  • Improve our website and customer service.

 

3. Data Protection (Moroccan Law 09-08)

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In accordance with Moroccan Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data, we implement strict security measures to maintain the safety of your personal information. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.

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4. Third-Party Disclosure

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We only share necessary details with trusted third parties who assist us in operating our tours (such as riads in the Medina or camp operators in Merzouga). These parties are obligated to keep your information confidential and use it only for the service they are providing to you.

 

5. Your Rights

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You have the right to:

  • Request access to the personal data we hold about you.

  • Request the correction of any inaccurate information.

  • Request the deletion of your data once your tour is completed.

  • To exercise these rights, please contact us at [Insert Your Email Address Here].

 

6. Use of Cookies

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Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionalities of the site.

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7. Consent

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By using the Chamed Tours website and submitting our forms, you consent to our Privacy Policy.

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