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Refund Policy

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At Chamed Tours, we strive to provide the highest quality service. However, we understand that travel plans can change unexpectedly. This policy outlines our procedures for refunds and cancellations.

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1. Deposit Refunds

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To secure your "Trip of a Lifetime," a deposit is required at the time of booking.

  • Cancellations 30+ days prior to tour start: The deposit is fully refundable, minus a small administrative fee (to cover bank/transaction processing costs).

  • Cancellations 15–29 days prior to tour start: 50% of the deposit will be refunded.

  • Cancellations less than 15 days prior to tour start: The deposit is non-refundable, as we have already committed these funds to reserve your accommodations, transport, and local guides.

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2. Full Payment & Remaining Balance

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If you have paid the full tour amount in advance:

  • The portion of the payment above the deposit amount will be refunded if you cancel at least 7 days before the tour begins.

  • Cancellations made within 7 days of the tour start date are subject to a 100% cancellation fee, and no refund will be issued.

 

 

3. No-Shows and Early Departures

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  • No-Shows: If you do not arrive at the designated pick-up location at the scheduled time without prior notice, no refund will be issued.

  • Early Departure: If you choose to leave a tour early for any reason, we cannot offer a refund for the unused portions of the itinerary (e.g., missed nights in a desert camp or unused transport).

 

 

4. Changes by Chamed Tours

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On rare occasions, Chamed Tours may be forced to cancel a tour due to unforeseen circumstances (e.g., extreme weather, safety

concerns, or government restrictions). In these cases:

  • You will be offered an alternative date or a different tour of equal value.

  • If no alternative is suitable, we will issue a 100% refund of all payments made to us.

 

 

5. How to Request a Refund

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All refund requests must be submitted in writing to chamedtours@gmail.com. Please include your booking reference and the reason for your cancellation.

Refunds will be processed back to the original payment method within 7–14 business days, depending on your bank's processing times.

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